Problem with payment :(

Moderators: patrick, Stephanie_Valentin

Problem with payment :(

Postby hekate » Fri Jun 08, 2012 7:41 pm

Hey, I have some problem with sms’ payment by onebip.

To start with, I would like to say that I have two mobile numbers.
My situation looks this: I provided my first mobile number on onebip but paid from second one – I did it by mistake. The massage was correct (‘ONE’ for number 91968) so I received the return massage ‘onebip: thank you. Your account has been uploaded (ID…)’. And yes it was but only on my onebip account.. I still don’t have my citydolars..
What should I do now? Pleas help me :(
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Re: Problem with payment :(

Postby stephanie » Tue Jun 26, 2012 9:08 am

Hi, sorry for the late answer. Is your problem resolved now ? For paiement problem, the best is to go on help/contact on the game, then Patrick receive the message quickly.
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